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e-Book
State of Reviews 2021
It's no secret that Reviews, Ratings and Q&A can impact your bottom line. But what does that mean in 2021, and how can you shape your strategy to ensure you are meeting shopper expectations?
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95% of shoppers read online reviews before making a purchase, showing that reviews are more important than ever.
Now is the time to understand the landscape and revisit your Review and Q&A strategy to make necessary adjustments. In this free e-book, you'll learn:
- Current review statistics for 2021
- How you can shape your Review and Q&A strategy
- 3 key trends to watch for this year
- How to best monitor your Reviews and Q&A in 2021
