generation z
Why Conversational Commerce is a Winning Strategy for Reaching Shoppers Across Generations
By Faith Hinz |
Reading Time: 6 minutes
Each generation has unique shopping habits and preferences. As such, a strategy that resonates with one generation of shoppers may fall flat for another. Yet, there’s one strategy winning brands are leveraging to connect with consumers of all generations: conversational commerce. Read on as we take a closer look at each generation – and explore…
Four eCommerce Trends You Can’t Afford to Ignore in 2023
By Faith Hinz |
Reading Time: 7 minutes
It’s hard to believe, but February is here. The holidays are a distant memory, and most brands and retailers are laser-focused on what they can do to attract, convert, and retain more customers in 2023 despite what Gartner is referring to as the “triple squeeze” of inflation, scarce or expensive talent, and supply chain issues….