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Messaging
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A unified live and digital agent workspace for popular social and messaging services.
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Automatically translate Salesforce data, knowledge and messages into 100+ languages.
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All-in-one Review and Q&A management for product, location and app review sites.
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360° Support, Order, Inventory and Logistics management for omnichannel retailers.
From the Salesforce Experts at 1440
The Connected Customer in Salesforce: A Guide for Retail CPG Brands
Consumer behavior and preferences are always changing. That’s nothing new. However, in the last few years, we’ve seen a rapid (and dramatic) shift in the way shoppers browse and buy…
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Review Monitoring for Salesforce Users
As a consumer, you probably depend on ratings and reviews to make informed purchase decisions. If so, you’re in good company. According to Bazaarvoice, 89% of consumers consult ratings and…
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Beyond Entertainment: The Business Value of TikTok and TikTok Shop
Chances are, you’re familiar with TikTok. You might even have a TikTok user living under your roof. Maybe that TikTok user is you. That endless stream of short form videos…
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Reflections on Dreamforce 2023: Omni-Channel is No Longer Optional
It’s hard to believe that Dreamforce 2023 was already a month ago. But one thing is for sure: the impact of this year’s amazing event is sure to stick with…
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How Consumers Use TikTok Throughout the Purchase Journey – and How Brands Can Start Managing it More Effectively
A customer’s path to purchase is rarely as linear as those textbook sales funnel graphics would have you believe. Instead, the purchase journey is often full of twists and turns.…
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The 7-Minute Series: A New Kind of Webinar for Salesforce Customers & Consultants
Say goodbye to lengthy webinars that consume your schedule, and say hello to bite-size, knowledge-packed sessions that empower you to learn something new in just minutes. In today’s fast-paced world,…
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