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With the power and innovation of Digital 360, Reputation, Translation, Commerce and Messaging Studios exemplify the most exceptional aspects of the next stage of the digital marketplace: data-driven, obsessed with customers, and future-proof.
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Digital Transformation Thought Leadership
10 Ways for Companies to Use Salesforce Omni-Channel Engagement on a Mobile Device
In today’s fast-paced world, the ability to engage with customers on their terms is paramount for businesses looking to thrive. In fact, 78% of customers will buy from the company that responds to their inquiry first. Now that’s a competitive advantage. Salesforce has introduced powerful tools for Digital Engagement, making it easier than ever for…
Top 9 Reasons Your Brand Needs Translation for WhatsApp
These days, the vast majority of consumers with smartphones have at least one messaging app. Increasingly, they’re using these apps to connect with brands – whenever and wherever a need arises. In fact, 66% of online adults say messaging is their preferred way of communicating with a business. That number is even higher – 72%…