Consumer Communication Preferences Survey
Consumers' preferred communication channels are shifting. While in-person and phone interactions are still important, new channels are emerging and gaining favor with consumers. 1440 surveyed 500 consumers to find out how they want to interact with brands in 2022.
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Conversational Commerce: Connecting Brands to Consumers Throughout the Purchase Journey
How conversational commerce can empower your brand to break through the noise and connect with mobile-first consumers throughout the purchase journey In the recent past, a couple of brands have dominated any given product or service category. Consumers shopping for soda chose Pepsi or Coke. Those shopping for makeup would pick CoverGirl or L’Oréal. That’s…
The Omnichannel Customer Experience Platform
Connect all of the omnichannel data, tools and processes it takes to delight the customer before, during and after a sale. Based on the number of minutes in a day, 1440 helps you achieve more per minute as you deliver personalized customer experiences at scale.
Order Management
Streamline order processing returns and exchanges across channels.
Multi-Channel CRM
Empower support teams with omnichannel customer data.
Inventory & Suppliers
Unified inventory visibility across every channel and fulfillment location.
Reviews and Q&A
Monitor, respond to and analyze UGC from a single place.
Language Translation
Communicate with global customers with automated language translation.
Third Party Messaging Hub
A single inbox to manage conversations from anywhere.
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