Any Channel, Any Device, Salesforce-Approved Connectivity and Security.
With Messaging Studio by 1440, Salesforce Digital Engagement is now mobile. Expand Salesforce's native channel capabilities by integrating exclusive 1440 channel support, accessible seamlessly through the Salesforce Console or Mobile App — on any device.
Any Channel, Any Device, Salesforce-Approved Connectivity and Security.
With Messaging Studio by 1440, Salesforce Digital Engagement is now mobile. Expand Salesforce's native channel capabilities by integrating exclusive 1440 channel support, accessible seamlessly through the Salesforce Console or Mobile App — on any device.
Take the Next Step in Mobile Messaging for Salesforce
Brace yourself for a new era of mobile communication by seamlessly integrating your omni-channel engagements (including SMS and WhatsApp) with the Salesforce Console and the Salesforce Mobile app.
Reimagine Omni-Channel Messaging
Experience a new era of mobile communication by seamlessly integrating your omni-channel engagements with the Salesforce Console and the Salesforce Mobile App to empower engagement from anywhere, with expanded channel support for popular messaging apps like Google's Business Messages, Instagram and TikTok.
Enable Salesforce SMS and WhatsApp on Mobile
Facilitate employee-customer communication from personal or company-owned devices like Zebra, with Salesforce approved security.
With Productivity-Enhancing Features
78% of customers buy from the company that responds to their inquiry first. Leverage Chatbots, Generative AI and other productivity enhancements to respond faster and boost ROI.
Full conversation history and deep linking
Time-saving AI-generated reply recommendations
Knowledge search and quick text
Share images, videos, product details and files
Easily transfer using Omni-Channel Routing
Management oversight using Omni-Supervisor
Works with Salesforce Field Service
Enable mobile work order communication to allow field reps to securely message customers from personal or company-owned devices with the Salesforce Console and the Salesforce Field service Mobile App.
Work Order Communication at Your Fingertips
Enhanced customer communication: real-time updates and issue resolution
Efficient dispatch: Instant coordination and task assignment
Appointment flexibility: Easily schedule and reschedule appointments
Pre-appointment data: Gather customer information for prepared visits.
Reduce truck rolls: Optimized schedules and remote issue resolution.
Personalized messaging: Tailor messages based on preferences and work order details.