Win Key Moments in the Customer Journey
Win Key Moments in the Customer Journey
Manage Global Omnichannel Reviews and Q&A in One Place
Say goodbye to the headache of responding to reviews across channels. With Reputation Studio, you can monitor, respond to and analyze reviews with one log-in. Customize your own routing, prioritization and approvals to free up agents to focus on quick and thoughtful responses the way you want.
Manage Global Omnichannel Reviews and Q&A in One Place
Say goodbye to the headache of responding to reviews across channels. With Reputation Studio, you can monitor, respond to and analyze reviews with one log-in. Customize your own routing, prioritization and approvals to free up agents to focus on quick and thoughtful responses the way you want.
Still Logging In To Multiple UGC Platforms?
Manage User Generated Content (UGC) from nearly any channel with a single sign on to Salesforce Service Cloud.
Integrated with:
Amazon Questions, Amazon Reviews, Apple App Store, Bazaarvoice Direct, Bazaarvoice Connections Network, Better Business Bureau, Google My Business, Google Play, Facebook Recommendations, Flipkart Questions, Flipkart Reviews, OpenTable, PowerReviews, Reddit, SiteJabber, Tripadvisor, Trustpilot, Yelp and Yotpo.
Still Logging In To Multiple UGC Platforms to Manage Reviews?
Manage User Generated Content (UGC) from nearly any channel with a single sign on to Salesforce Service Cloud.
Integrated with:
Amazon Questions, Amazon Reviews, Apple App Store, Bazaarvoice Direct, Bazaarvoice Connections Network, Better Business Bureau, Google My Business, Google Play, Facebook Recommendations, Flipkart Questions, Flipkart Reviews, OpenTable, PowerReviews, Reddit, SiteJabber, Tripadvisor, Trustpilot, Yelp and Yotpo.
Make Customers the Hero of Your Story
Whether your review response focus is mitigating bad reviews, improving response times, achieving a 100% review response rate or optimizing responses for SEO, you can customize your settings to help you reach your goals and turn more customers into supporters.
Respond to Customer Feedback
Turn review management from a chore to an effortless way to turn detractors into supporters.
Manage and Monitor Reviews
Consolidate reviews from just about anywhere and manage them efficiently.
Actionable Reputation Insights
Measure and visualize customer sentiment and intent using AI-driven models.
TODAY'S CONSUMER CENTRIC BRANDS SAVE TIME WITH REPUTATION STUDIO
A Platform Built for Success
Delighting Customers Should Not Require a Swivel Chair.
Native on Salesforce
As an ISV partner since 2009, 1440 products were made for Salesforce, which means better security, real-time data accuracy, faster reports, better integration and simplicity.
Artificial Intelligence (AI)
Pinpoint actionable decisions and areas of improvement using Natural Language Processing (NLP) and Einstein AI, trained by hundreds of millions of data records to ensure accuracy.
Form a Partnership
Work with dedicated Customer Success Managers who are experts using 1440 products to generate and measure value outcomes for your specific business.
Scale Your Business
Our products and packages were designed to save time and improve efficiency for SMB and Enterprise brands alike, with the ability to handle multi-brand and multi-location entities with ease.
Performance Analytics
Start to realize a positive return when you measure your own business KPIs such as agent response time, percentage of questions answered and more.
Privacy & Security
Being 100% native on Salesforce means your customer data never leaves the security of Salesforce, a platform that meets rigorous regulations to validate their #1 value: Trust.
Reputation Studio
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Reputation Studio
Request a Demo
Get Started
Reputation Studio