Skip to contentState of Commerce
Insights from 1,400 Commerce Leaders and 1 Billion Buyers
"Yesterday" wasn't that far off for many companies, and some are still living there. Salesforce recently released their highly anticipated first edition report on the State of Commerce to help companies understand where they stand in the greater commerce landscape.
What You'll Learn
The report showcases the insights from thousands of commerce leaders covering:
- Shifts in consumer engagement and expectations
- The fading line between physical and digital commerce
- How digital commerce has changed the role of sales
- The effects of the pandemic on consumer behavior
This report also contains an "Ask the Expert" section from 1440 Founder and CEO Jon Jessup.
"The media has covered the effects of the pandemic pretty well. But the thing that impressed me most in the report is that the change will likely be permanent. There is a great opportunity for brands to adopt D2C modles and streamline CX -- everything from support to chat." — Jon Jessup
1440 is a proud member of the Salesforce Partner Program and is approved by Salesforce to distribute this report.
